Customers were charged fees ranging from $7.99 to $11.99 per month for such services without providing Chase authorization to enroll them, and in many cases they weren’t receiving all of the monitoring and protection services they were paying for, the agency says.

Some customers paid for years — as far back as 2005 — without a clue, the Los Angeles Times says.

The bank was ordered to refund $309 million to more than 2.1 million customers, the CFPB says. Chase has already done so: Consumers should have received refunds as an account credit or a check by December of last year.

Source: Yahoo Finance