Plum District or Eversave Customers- Must Read

If you are a frequent purchaser of daily deals, you have likely had some sort of interaction with a company called Digital Doorstep. Digital Doorstep was a company used by sites like Plum District and Eversave (just to name a couple) to process purchases of gift cards and Fandango codes. As of yesterday morning, Digital Doorstep filed Chapter 7 Bankruptcy. 

If you have current vouchers that direct you to Digital Doorstep, you’ll need to return to the website/daily deal site where you purchased your product and they will either issue you a full refund or deliver the product to you directly. If you prefer, you can also enter your code and information here and Digital Doorstep will forward your product request to the appropriate daily deal site from which you purchased.

On a side note, the CEO of Plum District (who recently used Digital Doorstep to fulfill their Starbucks gift card/Fandango code offer and their Target gift card offer) released this statement yesterday:

For any customers who haven’t received Target cards or been able to redeem Starbucks/Fandango promotion codes, we are issuing a full refund. Despite our efforts to resolve the issues, we’ve lost all confidence that you might receive your cards, and earlier this week we filed a lawsuit with Digital Doorstep for breach of contract. Additionally, Digital Doorstep filed for Chapter 7 bankruptcy today, so to ensure we always put our customers first, we are refunding all of these unfulfilled purchases. Furthermore, we will not work again with any merchant that doesn’t meet our high standards. We truly appreciate your patience, support and business throughout what we know was an even more frustrating period for you than it was for us. We look forward to “Making Mom’s Day” — your day — each day in the future. If you need further assistance or do not receive your refund within 7 business days, please contact us at help@plumdistrict.com. – Megan Gardner, CEO Plum District.

Souce:Hip2Save